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Hosting support

When it comes to getting support from us at wwbcity, submitting a support ticket is one of the easiest ways to request assistance.

When submitting a support request, there are three different types of requests:

Non-verified question :

A Non-verified question means that we'll look into your request and respond back to your issue in our public Q&A section of our website.

Verified ticket submitted through our support / helpdesk system:

This method is the easiest way to contact technical support. It is preferred because it provides a contact that does not require further verification. 

Non-verified email:

A Non-verified email means you might have to confirm your account on file with us and or your password for your account.

We answer all tickets in the order that they come in.

Complete a trouble ticket

Trouble Ticket


Koeberg Road                     
Cape Town

Phone: 0607 922 777 


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