This area pertains to the shipping of your dedicated server, to be colocated in our facility :
How to Ship a Server for Colocation:
When it comes to colocated servers it is important that you take due diligence in packaging the server and ensure its properly ensured and shipped with the appropriate tracking number.
- Double box everything: Try to use the manufactures double box. If you only have a single box, go to a UPS or other store and find a second box to use. They cost a few dollars but provide a lot of protection. Also, make sure to put your server or device in a sealed plastic bag to help protect against moisture during shipping.
- Do NOT use foam peanuts to pack any device: Use the foam inserts that come with the unit or use bubble wrap or air bags. Peanuts get in to everything. They also build up static charges.
- Identify your server: Ensure you put your name, telephone number, email, IP address and main domain name and the operating system on the server. You can use a labeling machine, or to keep it simple, take a standard index card and tape the card with your information on the top of the server.
- Label your server: If you are only using one NIC card put some type of dot or tape next to the input to identify it. If you are using multiple NIC cards number them.
- Include the rails. If you don’t have rails please notify us ahead of time.
- Include the power cord.
- If you have a reboot or recovery disk label it with your information and include it.
- THIS IS VERY IMPORTANT: Check your system bios to ensure that the server will reboot without a keyboard or monitor or after a power off.
- We will use the same packaging to ship your unit back, so please use quality material. This will provide the proper protection, when you require the return of your server.
